THAILAND

Free delivery on all orders within Thailand

Delivered by FLASH shipment in 1-3 days

Additional fee with Remote Area

30-50B added or contact us before checkout

REST of THE WORLD

Check delivery with us on IG first
our IG: animaldecompagnie.adc

PLEASE NOTE THAT THE DELIVERY CHARGES DO NOT INCLUDE TAX OR IMPORT COSTS THAT MAY BE DUE WHEN THE PACKAGE REACHES THE COUNTRY.

DELIVERY TIMES ARE BASED ON DATE OF DISPATCH.

SHIPPING CONFIRMATION

Your order will be dispatched within 2-3 days from the time it is placed. As soon as your order is dispatched, you will receive a shipping confirmation by e-mail. This email will include carrier and tracking info for your parcel. Please note that during Public Holidays, dispatch time may take up to 7 days.

CURRENCIES

ADC store cannot be held responsible for any currency changes or currency exchange rates any bank may have when exchanging the THB into any other currency.

RETURNING YOUR ORDER

During 14 days from the delivery of your package you may request to return your order. Unfortunately we are unable to offer exchanges. If you would like to change to a different size or item, a new order must be placed. You must return the ADC products to the ADC online store's return address in perfect condition. The ADC products should not have been worn, used or washed. Returns will only be accepted if the products are returned with the original packaging fully intact and the original labels still attached to each product. Also, the returns slip that comes with the shipment needs to be completed and enclosed together with the returned products. Returns should be sent to the following address:

FAO - ADC RETURNS
c/o Naytiya W.

428/165 Blue Lagoon 1, Dokmai, Suanluang Bangkok 10250 THAILAND

Please clearly mark the goods as RETURN on any customs paperwork and declare the correct value of goods. Goods not marked this way or declared at zero value may be subject to delays or import duties.

COSTS FOR RETURN

ADC store is not responsible for shipping costs that may incur regarding the return of a product. Refunds for returned products will be made as soon as possible, 30 business days at the latest, after ADC store receives the returned products. The refund will be made to the credit/debit card you used for the order in question. Please note that additional duties, taxes or any additional charge that may incur will not be refunded by ADC store. Costs for exchanges: Once you have returned the items, ADC store will not make any additional charges for shipping in the case of an exchange. Please note that ADC store will not refund additional duties, taxes, or any additional charges, that may incur. During sale or promotional offers the policy explained above, will apply, except that ADC store will not accept exchanges.

PLEASE NOTE RETURNS CAN TAKE UP TO 10 BUSINESS DAYS TO PROCESS FROM ARRIVAL AT OUR WAREHOUSE. DURING BUSY PERIODS THIS TIMELINE CAN BE LONGER, HOWEVER WE DO ENDEAVOUR TO PROCESS ALL RETURNED ITEMS AS QUICKLY AS POSSIBLE.